Refund and Return Policy

Any item purchased that is deemed defective when received, or is not received within 14 days of purchase (for online orders only), can be refunded (purchase price only) IF we are notified within 30 days of purchase at info@farmsteadferments.com or (434) 286-3302. In order to return items, you MUST call the above number for return materials authorization.


Shipping Policies

Due to the perishable nature of our products and our store hours, we only ship orders on Wednesdays and Thursdays via USPS Priority Mail to ensure they reach their destination in 3 days or less. If your order is placed later than Thursday it will not ship until the following week.